Welcome Package

Up to $500 AUD + 100 Free Spins

Across your first 2 deposits

Contact Winspirit Casino

If you need assistance with Winspirit Casino, contact our support team at support@winspiritcasino-au.fun. We aim to make it straightforward to ask questions, report an issue or request help with your account. Please provide enough information for the team to understand your situation and respond as efficiently as possible.

Winspirit Casino operates under a licence issued by the Curacao Gaming Authority, licence number OGL/2024/923/0383, granted on 24 March 2025 to Complete Technologies N.V.

How to get in touch

For assistance by email, write to support@winspiritcasino-au.fun. When sending a message, use the email address linked to your account where possible and include your username or account email. Add a short description of the issue, including any relevant dates or transaction details. If the problem appears on the website or during a game, screenshots can also help the support team investigate faster. Do not include your password or other sensitive security information in a message.

You can contact support about matters including:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about applicable bonus terms
Technical problems, errors or website issues
Responsible gambling requests, including help reviewing your gambling activity

Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your request. If you have not received a response, check that the email address was entered correctly and review your junk or spam folder. For your security, only send account information through the email address provided above.