Cookies Policy | Winspirit Casino

1. What cookies are

Cookies are small text files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember information about a visit. Cookies may help a website load correctly, maintain a secure session, remember selected settings and provide a more consistent experience when you return.

Some cookies are temporary and are deleted when you close your browser. These are often called session cookies. Other cookies remain on your device for a longer period or until they expire or are deleted. These are often called persistent cookies. The length of time a cookie remains active depends on its purpose and how it has been configured.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage, device identifiers and other online tracking technologies. In this policy, we generally refer to cookies and similar technologies together as cookies.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information associated with your account, device or activity. Where information can identify you, or where it is combined with information that identifies you, we handle it in accordance with our Privacy Policy and applicable Australian privacy requirements.

Why cookies are used

Cookies support the basic operation of an online casino website. They can help us provide account access, maintain security, remember your preferences, process requests and deliver pages correctly. Other cookies are optional and help us understand website performance, identify technical problems, measure communications or improve content and navigation.

The specific cookies used may change over time as our website, technology, service providers and legal obligations change. The purpose of a cookie may also depend on the page you visit, the features you use, whether you have an account and the device or browser you use.

2. Types of cookies we may use

Cookies used on the website may be grouped into several broad categories. A single cookie may support more than one function, and the categories below explain the general purposes for which cookies may be used.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may be required for account sign-in, session management, page navigation, security checks, fraud prevention and the delivery of services that you request. Without these cookies, parts of the website may not work properly or may not be available.

These cookies may also help us maintain the integrity of the website, identify suspicious activity, protect account information and prevent unauthorised access. Because they are important to the operation and security of the website, they may remain active even when optional cookies have been declined.

Preference and functionality cookies

Preference cookies remember choices you make while using the website. For example, they may remember language settings, display preferences, consent choices or other selections that make the website easier to use. They help provide a consistent experience when you move between pages or return at a later time.

If you disable these cookies, some settings may not be saved. You may need to enter information again or repeat choices each time you visit. Certain website features may also operate less efficiently.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information about pages viewed, links selected, time spent on pages, general device information, browser type, approximate location and technical errors. This information can help us monitor performance, improve navigation and identify content that may be confusing or difficult to use.

Analytics information is generally reviewed in an aggregated or otherwise limited form. It may nevertheless be associated with an online identifier or other information collected during your use of the website. We use this information only in accordance with applicable requirements and the purposes described in our privacy notices.

Security and compliance cookies

Security and compliance cookies may help us detect unusual behaviour, prevent misuse, support account protection and maintain reliable online services. They may assist with fraud detection, access controls, identity and age checks, responsible gambling processes or other legal and operational requirements.

Advertising and marketing cookies

Where used and permitted, advertising and marketing cookies may help measure the performance of advertising, limit how often an advertisement is shown or make communications more relevant to a visitor. These cookies may be placed by us or by third-party advertising and technology providers. They are not normally required for the basic operation of the website and may be subject to consent or other available controls.

3. How cookie information is used

Information collected through cookies may be used for a range of website, security, service and compliance purposes. These purposes may include:

Providing, maintaining and operating the website and its features.
Keeping account sessions secure and helping prevent unauthorised access.
Remembering settings, preferences and cookie consent choices.
Understanding how visitors use the website and which pages need improvement.
Testing changes to website content, design and functionality.
Monitoring technical performance, availability, reliability and loading times.
Detecting, investigating and preventing fraud, abuse and prohibited activity.
Supporting identity, age, security, responsible gambling and compliance processes.
Measuring the effectiveness of communications and marketing activities where applicable.
Meeting legal, regulatory, security and operational requirements.

We may combine cookie information with information provided when you create or use an account where this is permitted and reasonably necessary for the relevant purpose. The information collected depends on the type of cookie, your interactions with the website, your device, your browser settings and the features you use.

Cookies do not replace other checks that may be required when using an online gambling service. We do not use cookies to avoid our legal obligations or to remove the need for applicable identity, age, security, payment or responsible gambling checks. Information collected through cookies may be reviewed with other information where this is necessary to protect the website, our players or the integrity of our services.

Third-party services

Some cookies may be placed by third parties that provide analytics, hosting, security, payment, customer support, advertising or other technical services. These providers may process information on our behalf or may operate independently under their own privacy policies. Their cookies and practices may change from time to time.

We seek to use third-party services in a manner consistent with applicable privacy and security requirements. However, third-party providers may have separate policies explaining how they collect and use information. You should review the relevant third party's information where available, particularly if you follow a link to an external website or use a service operated outside the Winspirit Casino website.

External websites may use their own cookies and tracking technologies. This Cookies Policy does not apply to those websites. We are not responsible for the cookie practices, content or privacy arrangements of external services, and you should review their policies before using them.

4. Managing cookies and your choices

You can manage cookies in several ways. Where a cookie preference tool is available on the website, you may use it to accept or reject optional cookie categories. You can also adjust your browser settings to block cookies, delete existing cookies or receive a notification before a cookie is stored. The available controls depend on your browser, device and operating system.

Using browser controls

Open your browser's privacy, security or settings menu.
Review the available cookie, site data and tracking controls.
Choose whether to allow, block or delete cookies.
If available, select preferences for individual websites or cookie categories.
Reload the website after changing your settings.

Blocking or deleting cookies may affect your experience. You may be required to sign in again, saved preferences may be removed, pages may not display correctly and some account, security or functionality features may be unavailable. Strictly necessary cookies may still be used where they are required to provide a service, protect the website or comply with a legal obligation.

Cookie controls are usually specific to a device and browser. If you use more than one device or browser, you may need to set your preferences separately on each one. Removing cookies from your device does not necessarily delete information that we already hold about you. Other information may be retained, accessed or managed as described in our Privacy Policy.

Updates to this Cookies Policy

We may update this Cookies Policy when our website, technology, service providers or legal requirements change. The updated version will be made available on the website, with a revised date where appropriate. We encourage you to review this page periodically so that you understand how cookies are used and what choices may be available.

If a significant change affects how optional cookies are used, we may provide additional information or request consent where required. Your continued use of the website after an update may indicate acceptance of the revised policy to the extent permitted by law, but any consent that is required will be requested through the relevant process.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how information is handled or wish to raise a privacy concern, please use the customer support or contact options available through the Winspirit Casino website. We may need to verify your identity before responding to certain requests.

Any request will be considered in line with applicable Australian privacy laws, our Privacy Policy and the information reasonably available to us. This policy is general information about cookies used in connection with the website. It does not limit any rights or obligations that apply under Australian law, our Privacy Policy, our Terms and Conditions or other notices displayed on the website.